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Policies & Payments

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including Visa, Mastercard, Discover and American Express.

No-Show and Same Day Cancellation Fee Notification

Green Bay Animal Hospital works hard to ensure every patient receives the care they need. By letting us know you to need to cancel or reschedule at least 24 hours before your appointment, you allow us to offer that time slot to someone else who needs it.

We are now charging patients $25 when you:

  1. Fail to cancel or do not show up for your appointment
  2. Cancel less than 24 hours before your appointment

We understand that emergencies and unforeseen circumstances occur. If you believe your situation qualifies for an exception, please contact our office.